Walmart appears to be winning more customers
Less shopping is happening on Amazon, and consumers are favoring Walmart, according to a new survey.
The frequency of people buying items on Amazon six times or more per month has dropped to 40% this year from 80% in 2017, according to surveys by First Insight, a retail analytics firm that collects data to help retailers such as Dick’s Sporting Goods, Crocs and Kohl’s make product decisions.
First Insight conducted three consumer surveys of about 1,000 people each in December 2017, September 2018 and last September to compile the results. They included shoppers with and without a Prime membership, reports CNBC.
A majority this year, 55%, said they prefer to shop at Walmart versus Amazon, up from about 47% a year earlier. The percentage of people who favor Amazon has dropped to 45% from about 53% in 2018.
The survey’s findings could be a sign that Walmart’s e-commerce investments are paying off, and Amazon still has its work cut out for it.
More Amazon news
Amazon speeds up same-day delivery
Amazon expands same-day delivery with the new network of mini warehouses Amazon unveiled its latest initiative to speed up delivery times on millions of items for its Prime members. Amazon has quietly built smaller versions of its fulfillment centers...
The Court examines Amazon’s third-party liability
Who's responsible for what you buy on Amazon? The court is to decide Federal judges will determine if Amazon holds responsibility for damages caused by goods sold on Amazon Marketplace. According to CNN, the U.S. Third Court of Appeals in Philadelphia is...
China Coronavirus Update
Chinese companies start to get back to work Monday is the first official day back to work in China after the authorities extended the holidays in attempt to limit the spread of the coronavirus. In some provinces factories gradually start to resume...
