+86 15546883080 (China mainland) +852 6554 1700 (Hong Kong)  info@fba.help

Private label products from China: mistakes to avoid

When it comes to private label manufacturing in China, it is essential to take one important point into account.

The thing is that when it comes to private label products with original design, suppliers usually order some specific parts at other factories. This can lead to all kinds of systemic defects.

It is exactly what happened with one of our clients.

Skulls from China

The client had launched production of custom-designed aroma diffusers in China with a new supplier. The items were skull-shaped in Santa Muerte aesthetics.

Our job was to check the quality of the first batch. Supplier audit had not been performed earlier, but the factory had a good reputation, so there were no signs of trouble initially. However, the reality proved to be the very opposite.

The harsh reality

The inspection of the first batch revealed multiple problems with those custom skull-shaped casings: dents, cracks, scratches and so on.

As a result, we had to perform a 100% quality check, which took 2 days instead of a standard 4-hour inspection. Whopping 50% of the items were rejected.

In other words, only half of the items passed the quality check and were ready to be shipped to Amazon. It was evident that the defect was systematic and would be present in the following batches. In order to correct it, we had to find and eliminate its cause.

Cause and effect

Those casings had been produced by another factory. So, we negotiated with the supplier that the next inspection would be performed at the casings’ manufacturer. As it turned out, the factory had made only one mold for the casings.

Molds accumulate residual materials during the production process, leading to all kinds of defects. To avoid those, several molds should be used and regularly maintained. In our case, the factory had bothered with neither producing additional molds nor proper maintenance – “Cha bu duo” approach at its best.

After mold maintenance, the defect rate in the second batch decreased from 50% to 15%, which was already a serious improvement in comparison with the initial quality control results.

Hence two conclusions:

  • General rule of thumb is to perform a factory audit before placing an order in China or any other country. It will verify whether a supplier is able to make a specific order according to your requirements, saving time and money on 100% quality checks or changes in the production process.
  • In case of die-cast manufacturing several molds should be used in order to avoid manufacturing defects. This should be negotiated with the supplier beforehand.

Our client hadn’t foreseen these points, proving the validity of Murphy’s Law: “Anything that can go wrong will go wrong”.

More tips and advices for Amazon sellers

Top 6 Amazon seller tools in 2021

Top 6 Amazon seller tools in 2021

Here are some of the top tools Amazon sellers are using to run a successful FBA business in 2021. Helium 10 Helium 10 provides a set of tools for e-commerce entrepreneurs to manage and sell products, find keywords, identify trends, optimize listings, streamline...

read more
Amazon vs Shopify: which one to choose in 2021?

Amazon vs Shopify: which one to choose in 2021?

Both Amazon and Shopify are a means for selling products in the digital world, but they work in very different ways. What are the main differences between them? Amazon is a marketplace, Shopify is an ecommerce platform Amazon is a ready-made ‘marketplace’ whereas...

read more
4 ways to drive external traffic to your Amazon listing

4 ways to drive external traffic to your Amazon listing

How to grow your Amazon sales with external traffic As the competition on Amazon and sponsored ad costs continue to increase, it makes sense to look for ways to drive external traffic to your listings. Outside Amazon, external traffic sources can help you build a...

read more