The reason why Amazon is heavily investing in faster delivery
Amazon shoppers who get same-day delivery are likely to spend and shop more on the e-commerce site compared with shoppers who don’t get same-day delivery.
The survey data, collected by the investment firm RBC Capital, shows why Amazon is heavily investing in shortening delivery time, reports CNBC.
Here are some takeaways from the survey, which covered more than 1,900 people:
Higher spending: 48% of same-day delivery customers said they spend over $800 a year on Amazon, compared with 33% of those without the same-day shipping option.
More frequent purchases: Same-day delivery users also shop more frequently on Amazon, with 77% of them saying they use Amazon at least two to three times a month versus 50% for customers who don’t use same-day delivery.
More loyalty: Same-day delivery shoppers also turn out to have a higher intent to spend on Amazon in the next 12 months, while having a much higher satisfaction rate as well.
“The clear takeaway is that with One-Day and Same-Day Delivery, and Prime Now (1-2 hour delivery), Amazon is creating more convenience and greater selection for shoppers, which enhances the value proposition”, said RBC Capital representative.
More Amazon news
Amazon Appeals for FBA Sellers: What Not to Do (Part 2)
Don’t send multiple letters after submitting the first appeal Once the first appeal has been submitted, it is best to wait up to a week before submitting any additional letters. The days of “12-24 hour” response times are long gone due to the volume of appeals that...
US-China trade war
Deal agreed to suspend new trade tariffs US President Donald Trump and his Chinese counterpart Xi Jinping have agreed to halt new trade tariffs for 90 days to allow for talks, reports BBC. At a post-G20 summit meeting in Buenos Aires, Mr Trump agreed not to boost...
Amazon tops the list of the most innovative companies
The most innovative company in 2018 Amazon spent nearly $23 billion on research and development in 2018 Amazon topped the list of 1,000 major global companies in terms of spending on research and development (R&D) over the past one year, with a spending of $22.6...
