The reason why Amazon is heavily investing in faster delivery
Amazon shoppers who get same-day delivery are likely to spend and shop more on the e-commerce site compared with shoppers who don’t get same-day delivery.
The survey data, collected by the investment firm RBC Capital, shows why Amazon is heavily investing in shortening delivery time, reports CNBC.
Here are some takeaways from the survey, which covered more than 1,900 people:
Higher spending: 48% of same-day delivery customers said they spend over $800 a year on Amazon, compared with 33% of those without the same-day shipping option.
More frequent purchases: Same-day delivery users also shop more frequently on Amazon, with 77% of them saying they use Amazon at least two to three times a month versus 50% for customers who don’t use same-day delivery.
More loyalty: Same-day delivery shoppers also turn out to have a higher intent to spend on Amazon in the next 12 months, while having a much higher satisfaction rate as well.
“The clear takeaway is that with One-Day and Same-Day Delivery, and Prime Now (1-2 hour delivery), Amazon is creating more convenience and greater selection for shoppers, which enhances the value proposition”, said RBC Capital representative.
More Amazon news
Amazon Appeals for FBA Sellers: What Not to Do (Part 1)
Common mistakes reviewed by former Amazon technical account manager It’s every Amazon FBA sellers’ worst nightmare: the account suspension email. What you do the moment you get that email could determine whether you get reinstated or banned. AmazonSellerLawyer...
Germany launches antitrust probe into Amazon
Amazon investigated for 'abuse' by German antitrust authorities. German regulatory officials have launched an investigation to find out whether Amazon’s business practices toward sellers in its marketplace are unfair. Bundeskartellamt, Germany’s Federal Cartel Office,...
Amazon new storage requirements and fees.
In September Amazon introduced new long-term storage fee (LTSF) schedule, with fees being charged monthly instead of twice a year. That, combined with Amazon’s new storage limits, means that sellers using the FBA program need to be paying more attention than ever to...
