Amazon Feedback & Review Tracking Tools
Tracks all your reviews and seller feedback.
You can set the status for each review to one of: Waiting, Responded, Ticket Opened, Resloved, Won’t Fix.
You can use this tool as your todo list. It’s is very useful to set status on each review, if you want to act on each of them, either by requesting negative seller feedback removal from Amazon, or you’re leaving comments on the reviews.
Price: $0, $20, $40, $80, $250 / Monthly
https://www.feedbackgenius.com/
Tracks for new reviews and notifies you by email. Their best feature is that they ‘magically’ match buyers to the reviews. Amazon does not give us this information, and if the buyer uses a different name, we cannot know who wrote the review.
But this tool figured it out! Simply magic. Now you can email your buyers to discuss the review, thank them, or offer some assistance.
Price: $0, $10, $30, $60 / Monthly
https://feedbackfive.ecomengine.com
It emails you as soon as you get a new review, so you can promptly respond to it by leaving a comment.
It also has an option to match the review to the order number, so that you could email the buyer directly.
Price: $20, $50, $100, $200, $300 / Monthly
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